Emergency Procedures for Prescription Refills for BCBS SC members

Over the last week, South Carolina has suffered through what many call “the 1000-year flood.” Many have lost homes, personal effects, and in some cases loved ones, to flood waters across the Midlands and our state.

BlueCross BlueShield of SC anticipates that some of our members will need refills for medications they may have lost because of the storm and flooding. BCBS-SC is working with Caremark to implement emergency procedures to help members get replacement medication that was lost or destroyed during the storm. Caremark is an independent company that provides pharmacy benefits management on behalf of BlueCross BlueShield of South Carolina.

Impacted members should call the Customer Service number on the back of their BlueCross ID cards and indicate they have lost a prescription due to the flood emergency. BCBS-SC will grant them a 30-day override on their prescription(s).